User type comparison
Compare the permissions available to Users, Minor Change Makers and Major Change Makers.
| Permission | User | Minor Change Maker | Major Change Maker |
|---|---|---|---|
Raise support requests for their own account | ✓ | ✓ | ✓ |
Report suspicious activity on their own account | ✓ | ✓ | ✓ |
Discuss other users’ tickets | − | ✓ | ✓ |
Authorise mailbox accessⓘ | − | ✓ | ✓ |
Add or remove users from an existing service | − | ✓ | ✓ |
Add or remove computers/devices from an existing service | − | ✓ | ✓ |
Change settings for an existing service | − | ✓ | ✓ |
Create, or change permissions for SharePoint Folders | − | − | ✓ |
Add a completely new service | − | − | ✓ |
Purchase hardware | − | − | ✓ |
Add Minor Change Makers | − | − | ✓ |
Make company-wide changes | − | − | ✓ |