OpsCorePublic PortalAdd your shared mailbox to Outlook for Mac
Open a shared mailbox using your own work account on a Mac.
Cloud2IT must have added your work account to the mailbox first. Shared mailboxes need to be added manually in Outlook for Mac.
- Open Tools > Accounts and select your work account.
- Choose Delegation and Sharing, then Shared With Me.
- Select + and add the shared mailbox.
You can also use File > Open > Shared Mailbox. If your menus differ, choose the relevant version in Microsoft's guide. Use your own work account; do not sign in as the shared mailbox.