Add your shared mailbox to Outlook on mobile
Open a shared mailbox in Outlook for iPhone, iPad or Android.
Cloud2IT must have added your work account to the mailbox first. Open Outlook using that account.
- Open the account menu and tap Add Account.
- Choose Add a Shared Mailbox.
- If prompted, select the work account that has access, then enter the shared mailbox address.
The mailbox appears in your Outlook account list. Use the Microsoft guide for screenshots.